Refund Policy
Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online training courses.
As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the ‘SKILLSCHOOL ‘ website you agree to our Privacy Policy, Terms of Use and the points below.
For Long Term Courses (Duration 3 Months and Above)
If a student wishes to cancel his or her enrollment either prior to or after classes have begun, he or she must notify in person, by electronic mail, by Certified Mail or by termination to SKILLSCHOOL . The cancellation shall be effective on the date the notice is postmarked.
- Cancellation can be made in person, by electronic mail, by Certified Mail, by termination or can be effective the last date of attendance by the student or date of written notice received.
- The whole amount will be refunded if the institution does not accept the application or if the student cancels within three business days after signing this agreement and making the initial payment.
- Cancellation after admission but before the first class, results in a refund of the whole amount paid, except for the registration fee. (Not to exceed or equivalent)
- The drop/add period is the first week of classes. There will be a refund of all tuition and fees except registration fee if the student withdraws on or during the drop/add week. There will be no refund after the drop/add week.
- After admission, the entire amount paid by the student shall stand forfeited except the refundable deposit if any. This applies to dismissals as well as withdrawals, voluntary or otherwise, from the institute’s rolls or as per table below.
If a student chooses to withdraw from the program of study in which he/she is enrolled, the institution concerned shall follow the following four-tier system for the refund of fees remitted by the student.
| Sr. No | Percentage of Refund of Aggregate Fees* | Point of Time when notice of withdrawal of admission is served to SKILLSCHOOL |
| 1 | 100% | 15 days before the formally-notified from the starting date of the batch |
| 2 | 80% | Not more than 15 days after the formally-notified from the starting date of the batch |
| 3 | 50% | More than 15 days but less than 30 days after formally-notified from the starting date of the batch |
| 4 | 0% | More than 30 days after formally-notified from the starting date of the batch |
For Short Term Courses(Duration Less Than 3 Months)
Cancellation & Refunds: Instructor led online training
‘SKILLSCHOOL’, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)
- In case ‘SKILLSCHOOL’ cancels an event, 100% refund will be paid to the student.
- If a cancellation is done by a student 7 days or more prior to the event, 10% of total paid fee will be deducted and the remaining amount will be refunded back to the student.
- If a cancellation is done by a student 7 days or less, prior to the event, no refunds will be made.
Cancellation & Refunds: Online Training
- If the cancellation is done by the student within 48 hours of subscribing, 5% of total paid fee will be deducted as administration fee.
- If the cancellation is done by the student after 48 hours of subscribing no refund will be made.
- No refund will be made to the student after 48 hours of subscribing to the course.
Refunds: Duplicate payment
Refund of the duplicate payment made by the student will be processed via the same source (original method of payment) within 5 to 7 working days after intimation by the customer.
Note 1: All refunds will be processed within 30 days of receipt of the refund request.
If you have any questions about refunds, you may reach out to us at: support@skillschool.co.in