Retail Banking Professional Program
- Banking and Finance Courses, Certification Courses
- 1274 (Registered)
Prepare for a retail banking job in a comprehensive and specialized skill development program at SkillSchool. Get trained under expert instructors and learn all the smart tips to function as a successful retail banker.
SkillSchool Retail Banking Professional Program is a 45 days skill training program that will prepare learners to become job-ready in the financial and business sectors. Learners will engage with top experts who have years of industry experience and a job-focused curriculum. Through our intensive skills workshop, we prepare industry-ready candidates with the right skill sets and aptitude to navigate the growing banking and financial sector.
Duration: 45 Days (60 Hours)
5 Days in a week x 2 hours per day
30 Hours Live Online Classes: Banking product training- Interactive one-on-one Learning
30 Hours Capstone Project: Carry out practical projects to strengthen and demonstrate skills accumulation
Industry-experienced trainers: Experts with years of experience in banking as mentors
Industry-Based Curriculum: Curriculum with a focus on the BFSI industry
24/7 Assistance
Soft Skills Training: Overall skill development
Job Preparation Support: Resume writing activities and Mock Interviews
Program Overview
India's banking sector has recently witnessed an upward trend with the widespread adoption of advanced digital payment models and numerous launches of small finance banks. With the business sector increasingly dependent on the Banking sector to meet its credit requirements, the country's banking sector is gearing up for significant growth. This development is proving favourable for individuals interested in working in the banking sector as numerous opportunities are available today, like a Retail Banking Professional.
Retail bankers play a crucial role today in the banking and financial industry. Their roles are vital as banks need them to reach out to customers, provide well-informed services and also enable customers to meet their financial needs and goals.
SkillSchool developed this Retail Banking Professional program to offer specialized skill training to potential youth across the country without leaving their homes. The course is completely online with a job-focused curriculum. Learners will be trained by experts in the industry known for their expertise and experience.
The Retail Banking Program will begin with the foundational principles of banking operations and progress to the advanced topics that will equip learners with knowledge of the industry's latest practices and trends. The curriculum also features practical tasks and mock activities to ensure students develop the practical abilities crucial for their daily on-the-job responsibilities like client-facing and relationship-building.
What can learners expect to gain from the course?
- Learn retail banking from basic to advanced level.
- Retail Banking principles and practices.
- Build job-relevant skills.
- Overall personality development.
- Building both technical and soft skills.
- Develop a Customer-centric banking approach.
Course Content
Retail Banking Professional Program Curriculum
Chapter 1 - Basics of Banking
The module will expose students to the basics of banking, starting from its historical evolution to the current banking systems and the divergent banking types and services. Students will learn the key concepts, types of banking accounts, loans, credit systems, and risk management. This module aims to impart a solid foundational understanding for grasping more advanced banking concepts.
Chapter 2 - Ethical Banking
This module delves into the principles and practices of ethical banking. Students will develop a comprehensive understanding of the moral responsibilities of financial institutions, including fair lending practices, transparency, corporate social responsibility, and the practices that involve protecting clients and communities from negative impacts. The module will cover the importance of building customer trust and confidence and how ethical banking contributes to long-term sustainability and success in the financial sector. Through this module, students will learn the dynamics of banks implementing socially responsible business practices and investment policies.
Chapter 3 - Business Banking Services
This module exposes students to the divergent bank services offered to businesses, including the understanding of the different types of accounts, loans, and financial products designed for businesses of all sizes. Students will explore various banking services to make money through fees, commissions and interests. The module will also cover cash management services, merchant services, trade finance, and other specialized products that help businesses manage their finances efficiently. The section focuses on how banks support businesses in their day-to-day operations and growth strategies.
Chapter 4 - Retail & Commercial Borrowing
This module focuses on the borrowing needs of both retail customers and commercial entities. Students will learn about different types of loans, such as personal loans, mortgages, business loans, and lines of credit. The module is also an in-depth exploration of the various criteria banks employ to assess creditworthiness, the process of loan approval, and the management of loan portfolios. Students will also delve into the concept of risk management in lending and the regulatory frameworks that govern borrowing.
Chapter 5 - Personal & Agri Finance
This chapter explores the financial products and services tailored for individuals and the agricultural sector. Students will learn about personal finance products such as savings accounts, investment options, insurance, and retirement planning. Additionally, the chapter will cover agricultural finance, including the unique challenges faced by farmers and the financial products designed to support their needs, such as crop loans, equipment financing, Agricultural insurance and term loans, Kisan Credit Card (KCC) schemes, and several other rural development schemes. The module focuses on understanding the role of banks in promoting financial inclusion and supporting the rural economy.
Chapter 6 - Grooming
This final module focuses on the personal and professional development of the students. They will learn the importance of personal grooming, professionalism, and effective communication skills in the banking sector. The module will delve into the essentials of customer interaction, building a professional image, and the importance of soft skills in building strong client relationships. The aim is to prepare students to represent their institutions confidently and competently in any professional setting.
Become a Certified Banking Professional
Live online program
Completely online program available for every aspiring retail banker and accessible from anywhere.
45 Days
Benefit from 60 hours of focused instruction, carefully structured to maximize your learning. Learn basic to advanced concepts of Retail banking with a carefully designed job-relevant curriculum.
The course will be divided into two parts: Part-1 dedicated to 30 hours of live online classes and Part-2 of 30 hours of soft skill training.
Develop Core Skills
Learn by practice and targeted exercises to develop core skills and practical application of the retail banking theories.
Comprehensive Curriculum
Explore a wide-ranging curriculum that covers basic concepts to advanced banking industry’s practices and trends.
Expert Faculty
Learn from seasoned professionals and banking experts who bring real-world experience and insights to the classroom.
Access Learning Resources
Supplement your online classes with reading materials, videos and recorded live sessions.
One-on-one Mentorship
Get personalized guidance and support from mentors throughout the course. Gain skills that will set you apart in the competition.
Round-the-clock Support
Avail 24/7 support to assist you with any questions or challenges you may encounter throughout the program.
Simulation Tests and Case Studies
Learn by applying theories into practice with regular mock tests and practical sessions. Apply your knowledge in realistic scenarios through mock tests and case studies, preparing you for real-world challenges.
- Bachelor’s Degree, with a minimum of 50%, preferably in Commerce, Finance, Business, Economics and relevant discipline.
- Good academic record with a minimum of 50 percent in their 10th and 12th grade.
- Candidates must have attained the age of 21 and must not have crossed the age of 28.
- Experience in handling customer services or sales is desirable.
- Should be enthusiastic about developing careers in the Banking and Finance area.
The Skillschool Retail Banking Professional program is open for any interested individual desiring to kickstart a career in retail banking.
- Graduates in Finance and Commerce: Fresh graduates in Finance and Commerce who aim to build a career in Retail Banking.
- Banking Professionals: Who which to upskills and reskill for advanced roles in Banking.
- Aspiring Retail Bankers: Individuals aiming to start a retail banking career.
- Business Entrepreneur: Who wants to learn about retail banking to begin or expand their business.
Program Outcomes
Gain the mastery of applying retail banking theories to real-world cases and develop skills applicable on the job.
Have the chance to land high-salaried jobs in the banking and financial sectors and access to multiple career opportunities.
Develop leadership skills and abilities to drive the retail banking industry.
Learn important methods and strategies for enhancing customer-centric banking services and the ability to improve customer and banking relationships.
Learn the skills necessary to recognise and reduce financial and banking risks, such as market and credit risks to protect banking institutions from financial threats.
Gain the skills necessary for directing banking institutions toward the fullest performance and improved services.
Program FAQS
Retail banking refers to the broad range of services offered by banks directly to individual consumers and small businesses. Unlike wholesale banking, which provides services to large institutions, retail banking, on the other, focuses on the needs of everyday customers.
The Retail Banking services include:
- Savings and Current accounts
- Fixed deposits
- Personal loans
- Credit and Debit cards
- Insurance, and various investment options.
The main goal of retail banking is to meet the specific financial needs of each customer, by providing banking solutions tailored to their individual needs and helping them manage their finances effectively.
To be eligible for a Retail Banking Job like a Retail Banker, a candidate must have the following qualifications:
- Must have in-depth knowledge of the Banking systems and their services to Consumers.
- Must have a bachelor’s degree in a relevant field as a minimum qualification,
- Must have experience in customer service and sales
- Must be great with banking software and computers.
Skillschool is committed to grooming aspiring Retail Banking professionals through our meticulously curated courses from basic to advanced levels, aimed at fulfilling the diverse needs of every aspiring individual.
The financial sector is highly competitive, particularly when it comes to finding employment. A Retail Banker in India earns an average annual salary of 5.5 LPA. The salary package may vary depending on the job roles. However, the retail banking industry is a lucrative career option.
An individual can start at the entry-level and move up to the top executive levels like CFO (Chief Finance Officer) and CRO (Chief Risk Officer), where the salary will range from 35-38 LPA.
Retail Banking is a promising and rewarding career. The sector offers numerous growth opportunities regardless of the job roles. You can be a client-facing professional or someone who works at the bank’s broader network, you have ample opportunities to thrive and enjoy a successful career.
A professional can advance through various roles, such as branch manager or personal banker. Gaining experience in client interaction is particularly valuable, as it can develop into strong management skills. The retail Banking industry offers ample room for career progression, allowing professionals to deepen their expertise and grow professionally.
Skillschool aids in your career plan by offering you comprehensive training and personalized mentorship and shaping you into a competent professional.
The retail banking industry falling under the banking and finance sector, is a knowledge-oriented field, which demands professionals to be highly knowledgeable and commit to continual learning and stay up-to-date.
Skillschool makes your career pursuits less challenging by providing thorough training and education from scratch. Aspirants can expect to learn everything from the foundational level to the advanced retail banking practices and principles. We hone your competence regardless of where you start.
SkillSchool welcomes every interested individual to the Retail Banking Professional program including freshers, banking professionals, and entrepreneurs. Applicants to the program are required to fulfil the following conditions:
- Minimum 50% in Bachelor’s/Master’s Degree, XII and X grades.
- Must be below 27 years old at the time of admission.
*(These requirements are listed in compliance with the guidelines furnished by banks across the country)
- Branch Manager
- Commercial Account Manager
- Financial Analyst
- Financial adviser
- Loan Officer?Manager
- Retail Banker
- Accountant
- Bank Manager
- Banker
- Banking Associate
- Business Analyst
- Customer service representative
- Compliance Manager
- Personal Banker
- Wealth manager
- Assistant Underwriter
- Customer advisor
- Online account manager
- Welcome agent
Yes, students can avail of 24×7 portal assistance that helps them address their doubts and any emerging issues regarding the certification, fees, and other questions about the course.
Yes, definitely. The program is delivered online and all the course activities are conducted completely online. Our online programs are designed to allow aspiring candidates to learn from any location. You could be a student or a professional committed to other obligations. Our online Retail Banking Professional Program allow flexibility and a convenient learning path, allowing you to achieve career growth through continual learning.
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